How it works
From enquiry
to dispatch.
Four phases to an order. Ten stages to an instrument.

Your order
Four phases.
01
Specify
You send products, quantities, branding, packaging and destination. We confirm feasibility, minimum quantity, lead time and cost.
Moves on when: Quotation accepted
02
Sample
You approve the written specification and supply artwork. We produce a sample to it and submit it for review.
Moves on when: Sample approved
03
Produce
You release the order against the approved sample. Production is inspected between operations against that reference.
Moves on when: Batch passes final inspection
04
Pack and ship
You confirm packing format, labelling and forwarder. We pack to your artwork and prepare export documents.
Moves on when: Released to your forwarder
The instrument
Ten stages, five chapters.
The specification that everything downstream is measured against.
1 operation
Product development
Managed by DrogéA physical sample or drawing is translated into a working specification covering geometry, dimensions, finish and marking. The approved specification directs production.
01Define
The specification that everything downstream is measured against.
Product development
Managed by DrogéA physical sample or drawing is translated into a working specification covering geometry, dimensions, finish and marking. The approved specification directs production.
02Form
Where the instrument gets its shape, and most of its skilled labour.
Cutting & forming
Manufacturing partnerStock is cut to length and formed to the instrument profile. Shank angles and offsets are set here, and they determine how closely the finished tip follows the reference.
Grinding
Manufacturing partnerThe working end is ground to its final profile. On a curette or scaler this operation defines the cutting edge.
Tip formation
Manufacturing partnerFine geometries — explorer hooks, probe tapers, burnisher balls — are formed and dressed. Critical geometry is checked against the approved sample.
03Temper
Bringing the instrument to its working hardness.
Heat treatment
Confirmed per orderHardening and tempering bring the instrument to working hardness. Hardness requirements are confirmed for each product during sampling.
04Finish
Surface, handle and marking — everything the buyer sees and holds.
Surface finishing & polishing
Manufacturing partnerSatin, mirror-polish, colour-coated and plated finishes. The finish level is agreed at sampling, where you can see and approve it.
Handle assembly
Manufacturing partnerWorking ends are assembled to hollow or solid handles in the specified knurl or flute pattern. Handle diameter and weight are recorded in the product specification.
Laser marking
Confirmed per orderBrand name, product code, tip identification and country-of-origin marking. Position, size and depth are set from your artwork and proofed on a sample before the run.
05Verify & pack
Checked against the approved sample, then packed to your artwork.
Inspection
Partner process — control confirmed per orderDimensional and functional checks are carried out against the written specification and approved sample.
Packaging
Manufacturing partnerBulk, pouched, cased, cassette-mounted or retail-ready packaging is produced to the approved requirements. Quantities, set contents, marking, labels, barcodes and packaging are checked before release.
The through-line
One reference throughout.
The sample you approve is the same reference used to run production, inspect the batch and fill your next order.
- Written specification
- Approved sample
- Production reference
- Final inspection
- Repeat order
Next step
Have a reference instrument?
Send a sample, drawing, product list or dimensions. We review the pattern and define the next step.